Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,724discussions

Imported gripper: spare fingers now, local drawings later?

RaviWorkcell_4f56ce · 0 points · Buying robots from China · 26 Sept 2026

Support hours on the other side of the clock

MinaRelay_71c4ce · 0 points · Buying robots from China · 23 Sept 2026

How would you include an interpreter in a robot support call?

DineshAdams0125 · 0 points · Buying robots from China · 15 Sept 2026

Am I buying a robot and accidentally becoming its IT department?

RaviGripper_f7075e · 0 points · Buying robots from China · 15 Sept 2026

A familiar Jetson photo in a robot bundle tells me very little

MayaParts · 0 points · Buying robots from China · 14 Sept 2026

The video shows a pause, not why it paused

LeoAllen0275 · 32 points · Buying robots from China · 4 Sept 2026

Seller's screenshot only confirms a label

HassanAli0182 · 18 points · Buying robots from China · 4 Sept 2026

How do I get my returned controller linked to a repair ticket?

MiaBrown0905 · 26 points · Buying robots from China · 4 Sept 2026

Who has our returned pendant if service never booked it in?

ThomasBrown0886 · 11 points · Buying robots from China · 4 Sept 2026

How do I find out which warehouse has our arm?

NoraAdams0148 · 25 points · Buying robots from China · 4 Sept 2026

Our FR10 stops, but the phone clip misses the status screen

ElliotBrooks0857 · 17 points · Buying robots from China · 4 Sept 2026

Seller wants a fault code but our FR5 only shows a waiting step

MayaArcher0388 · 6 points · Buying robots from China · 4 Sept 2026

Two freight references and no clear location (Universal Robots UR5e, loading inspection fixtures)

NoraCarter1018 · 15 points · Buying robots from China · 3 Sept 2026

Prototype assembly workshop: Where do I start tracing our Fairino FR5 service return?

SamChan1116 · 35 points · Buying robots from China · 3 Sept 2026

Supervised fixture loading area: Which identifiers help support find the right manual?

JoAdams0157 · 31 points · Buying robots from China · 3 Sept 2026

A small parts assembly workshop: Getting past 'please send details' for Universal Robots UR5e

MayaArcher0388 · 8 points · Buying robots from China · 3 Sept 2026

Can I trace Fairino FR5 without a collection scan? - loading inspection trays

AmyCarter0989 · 15 points · Buying robots from China · 3 Sept 2026

Has my Fairino FR5 actually been collected? - sorting molded samples

IsaacBarnes0607 · 14 points · Buying robots from China · 3 Sept 2026

Dedicated parts handling station: What should I ask for beyond a shipping screenshot?

RachelAbbott0087 · 13 points · Buying robots from China · 3 Sept 2026

Seller says handed over, freight agent says not received (transferring sample trays)

MeiAli0255 · 22 points · Buying robots from China · 3 Sept 2026