Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,720 discussions

The packing list includes the gripper mounting kit; the freight updates don't locate it (placing housings in trays)

ThomasAllen0277 · 14 points · Buying robots from China · 31 Aug 2026

13replies F

Our imported handling package stops intermittently

FelixArcher0371 · 14 points · Buying robots from China · 31 Aug 2026

6replies R

Fairino FR5: The packing list includes the gripper mounting kit; the freight updates don't locate it

RosaBennett0727 · 10 points · Buying robots from China · 31 Aug 2026

9replies N

What proves delivery of the specific crate assigned to the teach pendant package? (placing samples in fixtures)

NadiaBaker0465 · 27 points · Buying robots from China · 31 Aug 2026

0replies C

Our Universal Robots UR5e arm arrived; the crate for the mounting hardware kit didn't

CalebArcher0406 · 25 points · Buying robots from China · 31 Aug 2026

0replies H

How do I find documentation for the supplied the arm connection cable? - transferring fixture samples

HazelChen1180 · 30 points · Buying robots from China · 31 Aug 2026

2replies M

Can both these shipment messages be talking about the same crate? (Fairino FR10, sorting lightweight components)

MeiChan1125 · 20 points · Buying robots from China · 30 Aug 2026

21replies C

Fairino FR10: Does parcel delivery tell me whether a technician has the item?

CarlaAllen0314 · 31 points · Buying robots from China · 30 Aug 2026

1replies M

What should I send support about these intermittent Universal Robots UR5e stops? - tray unloading

MeiBrown0951 · 8 points · Buying robots from China · 30 Aug 2026

5replies A

Fairino FR10: Trying to reconcile a delivered status with an incomplete receipt

AmaraBennett0774 · 17 points · Buying robots from China · 30 Aug 2026

12replies W

How do I check whether this shipment left the seller? - moving sample trays

WillAbbott0052 · 24 points · Buying robots from China · 30 Aug 2026

2replies O

How should I document the damage near the pendant enclosure? - transferring inspection trays

OliverCarter0972 · 21 points · Buying robots from China · 30 Aug 2026

3replies J

What should I send support about these intermittent Fairino FR10 stops?

JasperBrooks0812 · 8 points · Buying robots from China · 30 Aug 2026

0replies J

Our imported handling package stops intermittently (fixture unloading)

JonasBaker0459 · 12 points · Buying robots from China · 30 Aug 2026

0replies T

A supervised tray handling cell: Still waiting for useful help with tray loading

TheoAllen0323 · 19 points · Buying robots from China · 30 Aug 2026

19replies A

The guide for my Fairino FR10 doesn't match the connections (loading empty assembly fixtures)

AnnaBrown0938 · 26 points · Buying robots from China · 30 Aug 2026

1replies S

Our sorting lightweight components plans are stuck between seller and freight agent (Fairino FR5)

SaraBarnes0548 · 30 points · Buying robots from China · 30 Aug 2026

18replies J

Turning a vague fault report into a useful support request (Fairino FR10)

JasperBrooks0812 · 18 points · Buying robots from China · 30 Aug 2026

7replies R

I have the return agreement, but no intake update

RachelChan1131 · 13 points · Buying robots from China · 30 Aug 2026

15replies R

Does parcel delivery tell me whether a technician has the item? (loading sample trays)

RaviBrooks0824 · 22 points · Buying robots from China · 30 Aug 2026

16replies