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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Seller says shipped; carrier only has the label - moving sample trays

EmmaChan1072 · 30 points · Buying robots from China · 22 May 2026
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Manual sorting bench: Buying through Alibaba: who can confirm physical handover?

LucyArcher0393 · 10 points · Buying robots from China · 22 May 2026
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Intermittent stops while handling a molded connector body: what should I capture? (Fairino FR5, tray loading)

HassanChan1052 · 17 points · Buying robots from China · 22 May 2026
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Fairino FR5: What connects a delivered parcel to a repair case?

NadiaBrooks0813 · 31 points · Buying robots from China · 22 May 2026
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Universal Robots UR5e: Intermittent stops while handling an aluminum spacer block: what should I capture?

IsaacBell0694 · 10 points · Buying robots from China · 22 May 2026
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Photos taken, packaging kept, robot still off - loading lightweight fixtures

EllaAllen0294 · 8 points · Buying robots from China · 22 May 2026
18repliesN

A bench handling station: How do I make this robot support ticket actionable?

NaomiBarnes0593 · 20 points · Buying robots from China · 22 May 2026
11repliesK

Shifted supports and visible damage: where do I start? (Fairino FR5, placing assembly samples)

KaiBaker0454 · 13 points · Buying robots from China · 21 May 2026
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Intermittent stops while handling an aluminum spacer block: what should I capture? (Fairino FR10, fixture loading)

LeoAllen0275 · 16 points · Buying robots from China · 21 May 2026
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Our imported handling package stops intermittently - tray unloading

HarishBennett0750 · 12 points · Buying robots from China · 20 May 2026
16repliesC

Can a power-on test answer this transport damage question?

ChloeBaker0483 · 24 points · Buying robots from China · 20 May 2026
2repliesC

Turning a vague fault report into a useful support request (Fairino FR10, tray unloading)

ChenAdams0094 · 17 points · Buying robots from China · 20 May 2026
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How do I make this robot support ticket actionable? - tray loading

BrunoBaker0452 · 31 points · Buying robots from China · 20 May 2026
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How do I ask for a useful status on returned the teach pendant? - loading sample trays

LeoAllen0275 · 10 points · Buying robots from China · 19 May 2026
10repliesN

How do I make this robot support ticket actionable? (Fairino FR10)

NinaAbbott0066 · 1 points · Buying robots from China · 19 May 2026
0repliesO

The support request is open, but I'm unsure what evidence they need

OmarBell0665 · 13 points · Buying robots from China · 19 May 2026
16repliesO

What should I send support about these intermittent Fairino FR10 stops?

OmarAdams0143 · 32 points · Buying robots from China · 18 May 2026
12repliesS

A delivered Fairino FR5 and an unanswered documentation question (positioning test pieces on a bench)

SarahChan1111 · 29 points · Buying robots from China · 18 May 2026
14repliesR

Intermittent stops while handling a rigid plastic housing: what should I capture? (Fairino FR10, tray loading)

ReeceAli0210 · 9 points · Buying robots from China · 17 May 2026
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Universal Robots UR5e: Support asked for more information. Which information?

AmyBrown0902 · 20 points · Buying robots from China · 17 May 2026
18replies