Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

Start a discussion

1,720discussions

Our imported handling package stops intermittently

AmyBrown0902 · 36 points · Buying robots from China · 2 Aug 2026

A compact prototype production area: Turning a vague fault report into a useful support request

KaiAbbott0019 · 32 points · Buying robots from China · 2 Aug 2026

Which handover record should I ask for? (Universal Robots UR5e)

AmyBaker0467 · 28 points · Buying robots from China · 1 Aug 2026

The packing list includes the tool connection cable; the freight updates don't locate it (Fairino FR5)

MinaAllen0337 · 25 points · Buying robots from China · 1 Aug 2026

Seller asked for the return but won't confirm receipt (Fairino FR10, sorting small assembly pieces)

SamChan1116 · 35 points · Buying robots from China · 1 Aug 2026

Shifted supports and visible damage: where do I start? (Fairino FR10, transferring inspection trays)

SofiaAdams0108 · 10 points · Buying robots from China · 1 Aug 2026

Does the master shipment status cover every crate? (Fairino FR5, loading inspection trays)

HarishBaker0489 · 16 points · Buying robots from China · 1 Aug 2026

Can I trace Fairino FR10 without a collection scan? - grouping lightweight test pieces

OscarBarnes0532 · 10 points · Buying robots from China · 1 Aug 2026

Why do our FR10 freight replies name different references and no location?

SaraAdams0113 · 13 points · Buying robots from China · 1 Aug 2026

What would narrow our seven-day FR5 polymer-sleeve stop report?

VictorBarnes0533 · 28 points · Buying robots from China · 1 Aug 2026

Why does our UR5e cable guide show connections we did not receive?

ElenaArcher0427 · 14 points · Buying robots from China · 1 Aug 2026

Damaged UR5e tool-interface cover and a request to switch on

IsaacAdams0172 · 9 points · Buying robots from China · 1 Aug 2026

FR5 arm received, tooling crate absent from an unclear freight receipt

RebeccaBrown0952 · 32 points · Buying robots from China · 1 Aug 2026

Five days into our UR5e spacer-stop enquiry, the clip is not enough

EmmaBrooks0811 · 25 points · Buying robots from China · 1 Aug 2026

How should I link this new UR5e fixture-loading stop to its records?

OwenBrown0921 · 20 points · Buying robots from China · 1 Aug 2026

The FR10 labels match but its tool-interface connections do not match the guide

HanaCarter0970 · 2 points · Buying robots from China · 1 Aug 2026

What is missing from my fourteen-day connector-unloading ticket?

ElenaBrown0949 · 12 points · Buying robots from China · 31 Jul 2026

How do I make my UR5e spacer-unloading report useful beyond the phone clip?

TheoAli0236 · 34 points · Buying robots from China · 31 Jul 2026

Thirty-nine days of label created for the FR10 order

SarahAli0241 · 34 points · Buying robots from China · 31 Jul 2026

Crushed FR10 crate corner and damage by the pendant enclosure

MeiBarnes0603 · 21 points · Buying robots from China · 31 Jul 2026