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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Our imported handling package stops intermittently (Fairino FR10, tray unloading)

SofiaAdams0108 · 11 points · Buying robots from China · 4 Aug 2026
0repliesL

Fairino FR5: Returned the tool interface module; now I can't confirm service intake

LouisBrooks0833 · 21 points · Buying robots from China · 4 Aug 2026
1repliesL

How do I check whether this shipment left the seller? (Universal Robots UR5e, loading inspection trays)

LuisBrown0956 · 28 points · Buying robots from China · 4 Aug 2026
0repliesF

How do I make this robot support ticket actionable? - tray unloading

FionaBaker0499 · 13 points · Buying robots from China · 4 Aug 2026
1repliesJ

The seller says switch it on; I want a condition check - loading lightweight fixtures

JaneBennett0771 · 25 points · Buying robots from China · 4 Aug 2026
19repliesH

Small production workshop: Does a warehouse reference mean the robot is there?

HarishArcher0402 · 29 points · Buying robots from China · 3 Aug 2026
12repliesC

Support asked for more information. Which information? (fixture unloading)

ChloeBrown0918 · 18 points · Buying robots from China · 3 Aug 2026
9repliesJ

Our imported handling package stops intermittently

JasperAdams0116 · 36 points · Buying robots from China · 3 Aug 2026
1repliesL

How do I make this robot support ticket actionable?

LouisAbbott0050 · 13 points · Buying robots from China · 3 Aug 2026
2repliesH

A supervised tray handling cell: Turning a vague fault report into a useful support request

HanaBell0622 · 13 points · Buying robots from China · 3 Aug 2026
2repliesI

Has my Universal Robots UR5e actually been collected?

IsaacAbbott0085 · 17 points · Buying robots from China · 3 Aug 2026
12repliesK

Which handover record should I ask for? - transferring sample trays

KaiAbbott0019 · 13 points · Buying robots from China · 2 Aug 2026
0repliesS

Returned the teach pendant; now I can't confirm service intake (Universal Robots UR5e)

SarahAbbott0067 · 14 points · Buying robots from China · 2 Aug 2026
18repliesN

Shared prototyping workshop: Can I trace Fairino FR10 without a collection scan?

NaomiAbbott0071 · 33 points · Buying robots from China · 2 Aug 2026
11repliesJ

Uncommissioned handling station: Who should assess a damaged Universal Robots UR5e delivery?

JonasCarter0981 · 5 points · Buying robots from China · 2 Aug 2026
11repliesE

Our sorting lightweight components plans are stuck between seller and freight agent (Fairino FR10)

ElenaChan1123 · 24 points · Buying robots from China · 2 Aug 2026
1repliesV

Intermittent stops while handling a machined polymer sleeve: what should I capture? (tray unloading)

VictorBarnes0533 · 38 points · Buying robots from China · 2 Aug 2026
4repliesR

The guide for my Fairino FR5 doesn't match the connections

RobinAdams0164 · 8 points · Buying robots from China · 2 Aug 2026
0repliesJ

The guide for my Universal Robots UR5e doesn't match the connections (positioning test pieces on a bench)

JasperBaker0464 · 6 points · Buying robots from China · 2 Aug 2026
2repliesH

A supervised tray handling cell: Still waiting for useful help with tray unloading

HassanChan1052 · 18 points · Buying robots from China · 2 Aug 2026
20replies