Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

Start a discussion

1,720discussions

Which handover record should I ask for? (transferring sample trays)

MinaBennett0772 · 4 points · Buying robots from China · 17 Jul 2026

13replies R

Trying to trace Fairino FR10 through a disputed handover (placing housings in trays)

ReeceAdams0123 · 19 points · Buying robots from China · 17 Jul 2026

1replies S

Fairino FR5: Turning a vague fault report into a useful support request

SofiaAdams0108 · 20 points · Buying robots from China · 17 Jul 2026

8replies C

My phone video hasn't been enough to diagnose this stop (Universal Robots UR5e, fixture unloading)

CarlaBennett0749 · 20 points · Buying robots from China · 17 Jul 2026

4replies J

The delivery receipt doesn't explain our package count (loading inspection trays)

JasperAbbott0029 · 10 points · Buying robots from China · 17 Jul 2026

0replies I

The packing list includes the tool connection cable; the freight updates don't locate it

ImranCarter1001 · 7 points · Buying robots from China · 17 Jul 2026

2replies M

How do I check whether this shipment left the seller? - grouping lightweight test pieces

MiaChan1079 · 18 points · Buying robots from China · 17 Jul 2026

16replies D

The guide for my Fairino FR5 doesn't match the connections (loading empty assembly fixtures)

DanLoop · 30 points · Buying robots from China · 17 Jul 2026

0replies O

Support asked for more information. Which information? - tray loading

OwenBennett0747 · 32 points · Buying robots from China · 17 Jul 2026

0replies O

Workshop installation bay: The delivery receipt doesn't explain our package count

OscarBarnes0532 · 30 points · Buying robots from China · 16 Jul 2026

1replies J

Seller has gone quiet over our setup manual mismatch - positioning test pieces on a bench

JaneBennett0771 · 16 points · Buying robots from China · 16 Jul 2026

9replies G

A delivered Fairino FR10 and an unanswered documentation question (loading empty assembly fixtures)

GabrielAdams0105 · 20 points · Buying robots from China · 16 Jul 2026

0replies R

Universal Robots UR5e: Seller says handed over, freight agent says not received

RebeccaBrown0952 · 10 points · Buying robots from China · 16 Jul 2026

9replies F

Bench loading fixture: The guide for my Fairino FR5 doesn't match the connections

FarahArcher0417 · 24 points · Buying robots from China · 15 Jul 2026

3replies L

Our loading lightweight fixtures equipment arrived in a damaged crate

LeahBell0669 · 11 points · Buying robots from China · 15 Jul 2026

15replies N

Support asked for more information. Which information? (Fairino FR5, fixture loading)

NoahAllen0281 · 14 points · Buying robots from China · 15 Jul 2026

3replies L

What should I send support about these intermittent Fairino FR5 stops? - tray unloading

LucyBrooks0828 · 7 points · Buying robots from China · 15 Jul 2026

5replies L

How do I connect a collection booking to our crate? (placing housings in trays)

LeoBennett0710 · 31 points · Buying robots from China · 15 Jul 2026

9replies F

Support asked for more information. Which information? (Universal Robots UR5e, tray loading)

FionaBaker0499 · 4 points · Buying robots from China · 15 Jul 2026

10replies S

Supervised fixture loading area: Our setup is staying off until the manual makes sense

SofiaChan1065 · 35 points · Buying robots from China · 14 Jul 2026

8replies