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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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What should I send support about these intermittent Fairino FR10 stops?

LucyBrooks0828 · 16 points · Buying robots from China · 14 Jul 2026
1repliesV

A bench handling station: Still waiting for useful help with tray unloading

VictorBarnes0533 · 38 points · Buying robots from China · 14 Jul 2026
8repliesE

Seller has gone quiet over our setup manual mismatch (positioning test pieces on a bench)

EmmaAbbott0028 · 7 points · Buying robots from China · 14 Jul 2026
16repliesC

A compact prototype production area: The support request is open, but I'm unsure what evidence they need

ChloeBrown0918 · 9 points · Buying robots from China · 14 Jul 2026
13repliesA

Stuck between the service address and an actual assessment (placing inspection samples)

AnilBarnes0549 · 17 points · Buying robots from China · 13 Jul 2026
18repliesS

Turning a vague fault report into a useful support request - fixture unloading

SofiaAdams0108 · 26 points · Buying robots from China · 13 Jul 2026
15repliesO

A bench handling station: How do I make this robot support ticket actionable?

OwenBrown0921 · 33 points · Buying robots from China · 13 Jul 2026
15repliesN

Our imported handling package stops intermittently (Fairino FR10, tray unloading)

NoraCarter1018 · 19 points · Buying robots from China · 13 Jul 2026
5repliesL

A compact prototype production area: Turning a vague fault report into a useful support request

LucyBrooks0828 · 25 points · Buying robots from China · 13 Jul 2026
20repliesC

Seller says handed over, freight agent says not received - loading inspection fixtures

ClaraBennett0698 · 19 points · Buying robots from China · 13 Jul 2026
8repliesN

Our imported handling package stops intermittently - tray unloading

NoahBarnes0542 · 12 points · Buying robots from China · 12 Jul 2026
20repliesR

Universal Robots UR5e: Still waiting for useful help with tray unloading

RosaCarter0988 · 29 points · Buying robots from China · 12 Jul 2026
0repliesR

Shared prototyping workshop: A tracking number hasn't cleared up our delivery question

ReeceBaker0471 · 36 points · Buying robots from China · 12 Jul 2026
10repliesF

Fairino FR5: Our placing assembly samples equipment arrived in a damaged crate

FelixChen1154 · 6 points · Buying robots from China · 11 Jul 2026
0repliesN

Which package records should I request from the freight agent? (sorting small assembly parts)

NinaBarnes0588 · 14 points · Buying robots from China · 11 Jul 2026
0repliesR

Intermittent stops while handling a rigid plastic housing: what should I capture?

RobinArcher0425 · 8 points · Buying robots from China · 11 Jul 2026
18repliesN

Intermittent stops while handling a machined polymer sleeve: what should I capture? (Fairino FR10)

NinaBaker0501 · 9 points · Buying robots from China · 10 Jul 2026
1repliesA

Support asked for more information. Which information?

AnnaAdams0155 · 12 points · Buying robots from China · 10 Jul 2026
4repliesV

Fairino FR5: How should I document the damage near the pendant enclosure?

VictorBell0620 · 23 points · Buying robots from China · 10 Jul 2026
3repliesA

Turning a vague fault report into a useful support request

AmyAllen0293 · 32 points · Buying robots from China · 10 Jul 2026
18replies