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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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What proves delivery of the specific crate assigned to the tooling kit? (sorting small assembly parts)

ReeceBaker0471 · 20 points · Buying robots from China · 30 Aug 2026
16repliesT

Prepared handling station: Our Universal Robots UR5e arm arrived; the crate for the controller package didn't

TobyBarnes0579 · 36 points · Buying robots from China · 30 Aug 2026
11repliesO

Universal Robots UR5e: Returned the controller unit; now I can't confirm service intake

OmarBaker0491 · 9 points · Buying robots from China · 30 Aug 2026
9repliesW

How do I make this robot support ticket actionable? - tray unloading

WillBrown0922 · 31 points · Buying robots from China · 29 Aug 2026
11repliesS

What should a useful connector mismatch report include? (Fairino FR5)

SaraBarnes0548 · 20 points · Buying robots from China · 29 Aug 2026
2repliesJ

A small parts assembly workshop: What should I send support about these intermittent Fairino FR10 stops?

JaneAbbott0075 · 17 points · Buying robots from China · 29 Aug 2026
11repliesT

Small production workshop: Trying to trace Universal Robots UR5e through a disputed handover

TobyBarnes0579 · 8 points · Buying robots from China · 29 Aug 2026
11repliesJ

Support asked for more information. Which information? (Universal Robots UR5e)

JasperBrooks0812 · 22 points · Buying robots from China · 29 Aug 2026
4repliesR

What should I send support about these intermittent Fairino FR10 stops? - tray loading

RosaCarter0988 · 31 points · Buying robots from China · 29 Aug 2026
8repliesJ

Shifted supports and visible damage: where do I start? (placing assembly samples)

JamieBennett0730 · 9 points · Buying robots from China · 29 Aug 2026
20repliesA

The seller says switch it on; I want a condition check - transferring inspection trays

AmyCarter0989 · 6 points · Buying robots from China · 29 Aug 2026
2repliesD

Where do I start tracing our Fairino FR5 service return? (loading sample trays)

DavidBrown0954 · 13 points · Buying robots from China · 29 Aug 2026
2repliesT

Is the wrong guide enough to explain these connection differences? (Fairino FR10, positioning test pieces on a bench)

TobyBarnes0579 · 35 points · Buying robots from China · 28 Aug 2026
0repliesO

Can't tell whether our UR5e is collected or only booked

OmarAllen0317 · 26 points · Buying robots from China · 28 Aug 2026
0repliesM

Why does our returned gripper controller still have no service intake record?

MinaAllen0337 · 24 points · Buying robots from China · 28 Aug 2026
2repliesG

Can't locate the mounting-kit crate behind the UR5e delivered status

GabrielAdams0105 · 32 points · Buying robots from China · 28 Aug 2026
1repliesM

Support asked for more information. Which information?

MinaAllen0337 · 24 points · Buying robots from China · 28 Aug 2026
13repliesL

My phone video hasn't been enough to diagnose this stop

LucyBennett0741 · 31 points · Buying robots from China · 28 Aug 2026
21repliesK

A compact prototype production area: Intermittent stops while handling an aluminum spacer block: what should I capture?

KaiAdams0106 · 23 points · Buying robots from China · 28 Aug 2026
18repliesM

Still waiting for useful help with tray loading (Fairino FR10)

MayaArcher0388 · 23 points · Buying robots from China · 28 Aug 2026
0replies