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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Parts preparation station: The packing list includes the tool connection cable; the freight updates don't locate it

AaronCarter0958 · 14 points · Buying robots from China · 26 Aug 2026
3repliesF

Seller says handed over, freight agent says not received - sorting lightweight components

FelixBarnes0545 · 28 points · Buying robots from China · 26 Aug 2026
10repliesD

Fairino FR5: The support request is open, but I'm unsure what evidence they need

DanielBennett0739 · 12 points · Buying robots from China · 26 Aug 2026
12repliesN

How do I make this robot support ticket actionable? (Fairino FR10)

NoahBell0629 · 22 points · Buying robots from China · 26 Aug 2026
4repliesN

Seller says shipped; carrier only has the label (Fairino FR10, grouping lightweight test pieces)

NaomiBrown0941 · 16 points · Buying robots from China · 26 Aug 2026
1repliesA

Does a warehouse reference mean the robot is there? - transferring sample trays

AmaraBennett0774 · 19 points · Buying robots from China · 26 Aug 2026
1repliesD

Support asked for more information. Which information?

DanielBennett0739 · 1 points · Buying robots from China · 26 Aug 2026
6repliesA

Universal Robots UR5e: Our imported handling package stops intermittently

AnnaAdams0155 · 33 points · Buying robots from China · 26 Aug 2026
9repliesK

Universal Robots UR5e: Turning a vague fault report into a useful support request

KaiBarnes0541 · 19 points · Buying robots from China · 26 Aug 2026
2repliesR

A bench handling station: The support request is open, but I'm unsure what evidence they need

RaviAdams0128 · 33 points · Buying robots from China · 26 Aug 2026
15repliesO

Support asked for more information. Which information? (fixture unloading)

OliverChan1059 · 33 points · Buying robots from China · 25 Aug 2026
4repliesB

my FR10 tray-loading video still leaves support asking for details

BrunoBaker0452 · 5 points · Buying robots from China · 25 Aug 2026
2repliesV

What should the next FR5 housing-stop capture show that the first clip missed?

VictorBarnes0533 · 21 points · Buying robots from China · 25 Aug 2026
8repliesA

Why does the FR10 cable guide depict connections my delivered assembly lacks?

AnnaBrown0938 · 1 points · Buying robots from China · 25 Aug 2026
10repliesO

Who should assess the FR10 connector housing after this crushed-crate delivery?

OliverBarnes0537 · 27 points · Buying robots from China · 25 Aug 2026
10repliesD

Where is the intake record for my returned FR10 gripper controller?

DineshAllen0299 · 6 points · Buying robots from China · 25 Aug 2026
18repliesP

The FR10 seller says shipped; the label has said nothing new for seventeen days

PriyaChan1090 · 25 points · Buying robots from China · 25 Aug 2026
1repliesL

Our UR5e housing-loading ticket still lacks the observation support needs

LeoArcher0362 · 13 points · Buying robots from China · 25 Aug 2026
0repliesN

Which condition should my FR10 connector-unloading video identify?

NathanArcher0373 · 11 points · Buying robots from China · 25 Aug 2026
0repliesL

How can I narrow this UR5e sleeve-stop report without inventing the missing event link?

LucaChen1135 · 29 points · Buying robots from China · 25 Aug 2026
13replies