Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

Start a discussion

1,724discussions

Two freight references for our missing FR5 crate

RachelBarnes0609 · 32 points · Buying robots from China · 7 May 2025

Can't explain this UR5e pause to support

CalebBennett0754 · 32 points · Buying robots from China · 7 May 2025

Why does delivered apparently include our absent tool crate?

MeiAdams0168 · 8 points · Buying robots from China · 4 May 2025

label created, robot still somewhere else

NathanBarnes0547 · 24 points · Buying robots from China · 3 May 2025

What use is my video if it misses the UR5e message?

ChrisBailey · 31 points · Buying robots from China · 1 May 2025

Can't hand this intermittent stop over yet

CalebBennett0754 · 31 points · Buying robots from China · 27 Apr 2025

support has a video of an arm doing nothing

OmarBrooks0839 · 10 points · Buying robots from China · 27 Apr 2025

phone video shows the stop but not why

DineshCarter0995 · 22 points · Buying robots from China · 26 Apr 2025

More information, apparently. Which information?

MayaChen1171 · 20 points · Buying robots from China · 24 Apr 2025

another stopped-arm video, still no diagnosis

ThomasAbbott0016 · 11 points · Buying robots from China · 24 Apr 2025

UR5e housing unload waits with no message in my video

GraceAli0233 · 18 points · Buying robots from China · 22 Apr 2025

I can't tell support what stopped from this useless video

JaneBaker0510 · 25 points · Buying robots from China · 21 Apr 2025

Can I trace our tooling crate without the arm's delivered status swallowing the query?

AnilBarnes0549 · 22 points · Buying robots from China · 20 Apr 2025

Can't get past delivered with this controller return

ImranAllen0305 · 17 points · Buying robots from China · 17 Apr 2025

What is support supposed to learn from an arm sitting still?

AnnaBell0677 · 31 points · Buying robots from China · 14 Apr 2025

Can I send support something better than this useless FR5 clip?

KarenBailey · 13 points · Buying robots from China · 13 Apr 2025

What actually stopped this sleeve-unloading job?

NathanChen1156 · 15 points · Buying robots from China · 7 Apr 2025

Our returned gripper controller has no service intake record

OwenAllen0312 · 6 points · Buying robots from China · 7 Apr 2025

Our video shows a stopped arm and absolutely none of the useful screens

ElliotChan1118 · 9 points · Buying robots from China · 1 Apr 2025

FR5 pauses with the spacer still in the fixture

MiaChen1166 · 8 points · Buying robots from China · 31 Mar 2025