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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Turning a vague fault report into a useful support request

FionaBaker0499 · 31 points · Buying robots from China · 11 Aug 2026
0repliesS

Freight says delivered, but one of our crates isn't here - transferring lightweight housings

SofiaBrooks0804 · 30 points · Buying robots from China · 11 Aug 2026
4repliesL

What should I ask for beyond a shipping screenshot? (Fairino FR5)

LouisBennett0746 · 33 points · Buying robots from China · 11 Aug 2026
2repliesY

Our imported handling package stops intermittently (Universal Robots UR5e)

YasminChen1137 · 17 points · Buying robots from China · 11 Aug 2026
4repliesJ

Seller asked for the return but won't confirm receipt (Universal Robots UR5e, sorting small assembly pieces)

JamieChen1165 · 12 points · Buying robots from China · 11 Aug 2026
1repliesO

Manual sorting bench: Our grouping lightweight test pieces setup is waiting on an unconfirmed dispatch

OliverBaker0450 · 12 points · Buying robots from China · 11 Aug 2026
15repliesF

What should I send support about these intermittent Fairino FR10 stops? - tray loading

FarahBaker0504 · 17 points · Buying robots from China · 11 Aug 2026
2repliesI

A bench handling station: My phone video hasn't been enough to diagnose this stop

IsabelAli0213 · 36 points · Buying robots from China · 11 Aug 2026
5repliesN

A compact prototype production area: My phone video hasn't been enough to diagnose this stop

NinaBaker0501 · 24 points · Buying robots from China · 11 Aug 2026
16repliesL

Is the wrong guide enough to explain these connection differences? (placing lightweight housings in fixtures)

LeahBaker0495 · 6 points · Buying robots from China · 11 Aug 2026
1repliesM

Support asked for more information. Which information? - tray unloading

MinaAllen0337 · 20 points · Buying robots from China · 11 Aug 2026
13repliesP

Our imported handling package stops intermittently (Fairino FR5, tray loading)

PriyaBrown0916 · 14 points · Buying robots from China · 10 Aug 2026
20repliesM

A small parts assembly workshop: Still waiting for useful help with fixture unloading

MayaArcher0388 · 33 points · Buying robots from China · 10 Aug 2026
6repliesP

Two freight references and no clear location (transferring sample trays)

PavelAllen0266 · 16 points · Buying robots from China · 10 Aug 2026
2repliesL

How do I make this robot support ticket actionable?

LeoAbbott0014 · 38 points · Buying robots from China · 10 Aug 2026
0repliesV

Support asked for more information. Which information? (Fairino FR10)

VictorBrown0881 · 22 points · Buying robots from China · 10 Aug 2026
9repliesS

A compact prototype production area: Turning a vague fault report into a useful support request

SofiaChan1065 · 8 points · Buying robots from China · 10 Aug 2026
4repliesJ

Buying through Alibaba: who can confirm physical handover? (Fairino FR5)

JamieBennett0730 · 38 points · Buying robots from China · 10 Aug 2026
0repliesD

What should I send support about these intermittent Universal Robots UR5e stops?

DanielChan1087 · 27 points · Buying robots from China · 9 Aug 2026
18repliesR

My phone video hasn't been enough to diagnose this stop (Fairino FR10, tray unloading)

RachelAllen0348 · 17 points · Buying robots from China · 9 Aug 2026
0replies