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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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How do I make this robot support ticket actionable? (fixture loading)

AishaAli0257 · 2 points · Buying robots from China · 12 Aug 2026
8repliesJ

How do I make this robot support ticket actionable? (fixture loading)

JaneAbbott0075 · 34 points · Buying robots from China · 12 Aug 2026
5repliesK

Getting past 'please send details' for Universal Robots UR5e - tray unloading

KaiBarnes0541 · 20 points · Buying robots from China · 12 Aug 2026
3repliesL

What proves delivery of the specific crate assigned to the controller package? (loading inspection trays)

LeahChen1191 · 26 points · Buying robots from China · 12 Aug 2026
0repliesV

A small parts assembly workshop: How do I make this robot support ticket actionable?

VictorBrown0881 · 19 points · Buying robots from China · 12 Aug 2026
9repliesE

How do I make this robot support ticket actionable? (Fairino FR10)

ElliotBrooks0857 · 33 points · Buying robots from China · 12 Aug 2026
7repliesA

Freight says delivered, but one of our crates isn't here (Universal Robots UR5e, transferring lightweight housings)

AmaraAbbott0078 · 9 points · Buying robots from China · 12 Aug 2026
2repliesI

Manual sorting bench: A tracking number hasn't cleared up our delivery question

ImranCarter1001 · 24 points · Buying robots from China · 12 Aug 2026
0repliesN

Fairino FR10: Still waiting for useful help with fixture loading

NoraCarter1018 · 34 points · Buying robots from China · 12 Aug 2026
11repliesE

Seller asked for the return but won't confirm receipt (Fairino FR5, loading sample trays)

EmmaAli0202 · 16 points · Buying robots from China · 12 Aug 2026
19repliesO

Small assembly cell: One missing crate is hiding behind a completed consignment

OwenBrown0921 · 26 points · Buying robots from China · 12 Aug 2026
19repliesH

How do I connect a collection booking to our crate? - loading inspection fixtures

HarishArcher0402 · 5 points · Buying robots from China · 12 Aug 2026
5repliesA

A delivered Universal Robots UR5e and an unanswered documentation question - positioning test pieces on a bench

AnilBennett0723 · 24 points · Buying robots from China · 11 Aug 2026
10repliesR

Should a damaged delivery stay unpowered pending assessment?

RaviChen1172 · 17 points · Buying robots from China · 11 Aug 2026
2repliesT

Seller says handed over, freight agent says not received (Universal Robots UR5e)

TheoAdams0149 · 29 points · Buying robots from China · 11 Aug 2026
8repliesJ

Fairino FR5: How should I document the damage near the arm connector housing?

JonasAdams0111 · 13 points · Buying robots from China · 11 Aug 2026
0repliesF

Turning a vague fault report into a useful support request

FionaBaker0499 · 31 points · Buying robots from China · 11 Aug 2026
0repliesS

Freight says delivered, but one of our crates isn't here - transferring lightweight housings

SofiaBrooks0804 · 30 points · Buying robots from China · 11 Aug 2026
4repliesL

What should I ask for beyond a shipping screenshot? (Fairino FR5)

LouisBennett0746 · 33 points · Buying robots from China · 11 Aug 2026
2repliesY

Our imported handling package stops intermittently (Universal Robots UR5e)

YasminChen1137 · 17 points · Buying robots from China · 11 Aug 2026
4replies