Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,720discussions

Turning a vague fault report into a useful support request

NinaBaker0501 · 30 points · Buying robots from China · 9 Aug 2026

3replies S

A bench handling station: Intermittent stops while handling a molded connector body: what should I capture?

SamBell0681 · 23 points · Buying robots from China · 9 Aug 2026

8replies J

Manual tray loading bench: I have the return agreement, but no intake update

JonasChen1155 · 33 points · Buying robots from China · 9 Aug 2026

7replies J

Our Fairino FR10 arm arrived; the crate for the teach pendant package didn't - transferring lightweight housings

JackBrown0950 · 12 points · Buying robots from China · 8 Aug 2026

5replies J

Fairino FR10: Our imported handling package stops intermittently

JaneBaker0510 · 27 points · Buying robots from China · 8 Aug 2026

8replies V

Intermittent stops while handling a machined polymer sleeve: what should I capture? (Fairino FR10)

VictorBarnes0533 · 18 points · Buying robots from China · 8 Aug 2026

0replies E

Getting past 'please send details' for Universal Robots UR5e (fixture loading)

EmmaAli0202 · 4 points · Buying robots from China · 8 Aug 2026

0replies D

Our setup is staying off until the manual makes sense (Fairino FR10, placing lightweight housings in fixtures)

DineshBarnes0560 · 38 points · Buying robots from China · 8 Aug 2026

15replies M

How do I make this robot support ticket actionable? - fixture loading

MayaChen1171 · 38 points · Buying robots from China · 8 Aug 2026

0replies M

Our imported handling package stops intermittently (Fairino FR5)

MayaArcher0388 · 16 points · Buying robots from China · 8 Aug 2026

17replies L

A delivered Fairino FR5 and an unanswered documentation question (placing lightweight housings in fixtures)

LucyAli0219 · 24 points · Buying robots from China · 7 Aug 2026

11replies L

Turning a vague fault report into a useful support request (tray unloading)

LouisAli0224 · 18 points · Buying robots from China · 7 Aug 2026

1replies L

The delivery receipt doesn't explain our package count (Fairino FR10, placing samples in fixtures)

LeoBrown0884 · 19 points · Buying robots from China · 7 Aug 2026

2replies I

Fairino FR5: Returned the gripper controller; now I can't confirm service intake

IsaacAbbott0085 · 35 points · Buying robots from China · 7 Aug 2026

9replies J

Can a power-on test answer this transport damage question? (Fairino FR10, loading lightweight fixtures)

JamieArcher0382 · 2 points · Buying robots from China · 7 Aug 2026

1replies F

Support asked for more information. Which information? (tray unloading)

FionaBaker0499 · 12 points · Buying robots from China · 7 Aug 2026

6replies O

Turning a vague fault report into a useful support request (Universal Robots UR5e, fixture unloading)

OwenBrown0921 · 35 points · Buying robots from China · 7 Aug 2026

3replies E

Support asked for more information. Which information? (Fairino FR5)

EllaChan1077 · 25 points · Buying robots from China · 7 Aug 2026

20replies O

Universal Robots UR5e: Still waiting for useful help with tray loading

OwenBennett0747 · 24 points · Buying robots from China · 7 Aug 2026

5replies C

What proves delivery of the specific crate assigned to the controller package? (placing samples in fixtures)

CarlaCarter1010 · 30 points · Buying robots from China · 7 Aug 2026

19replies