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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,722discussions

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What should a useful connector mismatch report include? (Fairino FR10, positioning test pieces on a bench)

AmaraAllen0339 · 10 points · Buying robots from China · 4 May 2026
4repliesC

Dedicated parts handling station: How do I check whether this shipment left the seller?

CallumBrown0882 · 26 points · Buying robots from China · 4 May 2026
2repliesR

How do I make this robot support ticket actionable?

RachelAli0261 · 24 points · Buying robots from China · 4 May 2026
16repliesT

Which arm-cable instructions apply to our delivered UR5e package?

TheoAbbott0062 · 22 points · Buying robots from China · 4 May 2026
0repliesO

Which FR10 connector attempt belongs with this fixture-loading stop?

OliverBarnes0537 · 27 points · Buying robots from China · 4 May 2026
2repliesS

Our FR10 has two freight references and no confirmed depot

SamAli0246 · 4 points · Buying robots from China · 4 May 2026
15repliesC

I cannot schedule our UR5e bench from a forty-one-day-old label

ChenAli0181 · 14 points · Buying robots from China · 4 May 2026
11repliesG

The order includes the matching tool cable, but neither item has confirmed dispatch (grouping lightweight test pieces)

GabrielAllen0279 · 19 points · Buying robots from China · 3 May 2026
15repliesP

I've the return agreement, but no intake update (Fairino FR5)

PavelBrooks0788 · 24 points · Buying robots from China · 3 May 2026
9repliesC

Fairino FR10: How do I ask for a useful status on returned the tool interface module?

ChenBrown0877 · 11 points · Buying robots from China · 3 May 2026
6repliesN

Which FR5 tray-unloading state should support identify before another sleeve video?

NinaBaker0501 · 33 points · Buying robots from China · 2 May 2026
0repliesQ

fr10 gripper controller delivered to service, missing from intake

QuinnBurke · 28 points · Buying robots from China · 2 May 2026
10repliesA

A compact prototype production area: Still waiting for useful help with tray unloading

AdaAdams0129 · 12 points · Buying robots from China · 2 May 2026
8repliesF

Seller says shipped; carrier only has the label (moving sample trays)

FionaBell0673 · 23 points · Buying robots from China · 2 May 2026
13repliesA

What should I send support about these intermittent Universal Robots UR5e stops?

AishaAli0257 · 17 points · Buying robots from China · 1 May 2026
9repliesD

Our robot labels match the order, but the drawings don't (Fairino FR5, transferring fixture samples)

DavidBrooks0867 · 27 points · Buying robots from China · 1 May 2026
15repliesL

Tracking says delivered, service hasn't acknowledged the component

LuisBell0695 · 38 points · Buying robots from China · 1 May 2026
17repliesL

Can a power-on test answer this transport damage question? (placing assembly samples)

LuisCarter1043 · 22 points · Buying robots from China · 1 May 2026
2repliesB

The support request is open, but I'm unsure what evidence they need

BethBarnes0585 · 12 points · Buying robots from China · 1 May 2026
4repliesS

Our UR5e tray-gripper order is shipped only in the seller's screenshot

SaraChen1157 · 16 points · Buying robots from China · 30 Apr 2026
13replies