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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Our UR5e handover record and the agent's waiting entry use different references

ReeceCarter0993 · 33 points · Buying robots from China · 30 Apr 2026
2repliesT

A supervised tray handling cell: Turning a vague fault report into a useful support request

TobyChan1101 · 20 points · Buying robots from China · 30 Apr 2026
4repliesC

Small assembly workshop: Has my Universal Robots UR5e actually been collected?

ChloeBennett0744 · 10 points · Buying robots from China · 30 Apr 2026
15repliesL

Intermittent stops while handling an aluminum spacer block: what should I capture? - tray loading

LuisChan1130 · 40 points · Buying robots from China · 30 Apr 2026
9repliesM

How do I trace the UR5e mounting-kit crate separately from our delivered arm?

MiaAbbott0035 · 16 points · Buying robots from China · 29 Apr 2026
4repliesB

One missing crate is hiding behind a completed consignment - sorting small assembly parts

BethChan1107 · 17 points · Buying robots from China · 29 Apr 2026
20repliesJ

A small parts assembly workshop: Turning a vague fault report into a useful support request

JasperArcher0377 · 30 points · Buying robots from China · 29 Apr 2026
1repliesC

Who actually has our Universal Robots UR5e?

ClaraBell0611 · 22 points · Buying robots from China · 29 Apr 2026
2repliesR

My phone video hasn't been enough to diagnose this stop (Fairino FR10, tray loading)

RaviBrown0911 · 23 points · Buying robots from China · 29 Apr 2026
5repliesR

Does a warehouse reference mean the robot is there? (Fairino FR10, placing housings in trays)

ReeceAbbott0036 · 13 points · Buying robots from China · 29 Apr 2026
16repliesP

Turning a vague fault report into a useful support request (Fairino FR10, tray loading)

PavelChen1136 · 5 points · Buying robots from China · 28 Apr 2026
6repliesI

What proves delivery of the specific crate assigned to the tooling kit?

ImranAllen0305 · 11 points · Buying robots from China · 28 Apr 2026
17repliesE

Our FR10 unload clip ends before the missing receipt should arrive

Eli_Burke · 10 points · Buying robots from China · 28 Apr 2026
5repliesH

Why does our FR10 spacer ticket keep returning a trace from another run?

HassanAdams0095 · 24 points · Buying robots from China · 28 Apr 2026
12repliesN

FR5 housing unload waits for a pocket our tray does not have

NinaCarter1023 · 13 points · Buying robots from China · 28 Apr 2026
21repliesC

The order includes the gripper mounting plate, but neither item has confirmed dispatch

ChloeAllen0309 · 9 points · Buying robots from China · 28 Apr 2026
11repliesE

Which identifiers help support find the right manual? (Universal Robots UR5e, transferring fixture samples)

ElliotAllen0335 · 4 points · Buying robots from China · 27 Apr 2026
17repliesD

Getting past 'please send details' for Universal Robots UR5e - tray loading

DavidAllen0345 · 27 points · Buying robots from China · 27 Apr 2026
17repliesZ

Our robot labels match the order, but the drawings don't (Fairino FR10)

ZaraChan1091 · 34 points · Buying robots from China · 27 Apr 2026
0repliesC

A bench handling station: Support asked for more information. Which information?

CalebBrown0928 · 9 points · Buying robots from China · 27 Apr 2026
18replies