Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,722discussions

C

Seller has gone quiet over our setup manual mismatch

CalebBaker0493 · 4 points · Buying robots from China · 27 Apr 2026
1replies
N

Our returned UR5e pendant has a delivery signature but no service intake

NoahBrown0890 · 9 points · Buying robots from China · 26 Apr 2026
21replies
R

FR10 spacer report with two different meanings of fixture ready

RachelAllen0348 · 27 points · Buying robots from China · 26 Apr 2026
12replies
E

How do I link our FR10 spacer stop to the tray that was actually fitted?

ElenaBrown0949 · 34 points · Buying robots from China · 26 Apr 2026
2replies
R

Our FR5 connector is seated in the video while support describes another fixture

RosaCarter0988 · 17 points · Buying robots from China · 26 Apr 2026
1replies
O

ur5e collection still invisible after fifty-four days

OliverBrown0885 · 28 points · Buying robots from China · 26 Apr 2026
1replies
O

Does the master shipment status cover every crate? (sorting small assembly parts)

OscarAdams0097 · 22 points · Buying robots from China · 26 Apr 2026
3replies
E

Who should assess a damaged Fairino FR5 delivery?

ElliotCarter1031 · 18 points · Buying robots from China · 26 Apr 2026
0replies
R

What should I capture before our UR5e sleeve unload stops?

RaviAdams0128 · 19 points · Buying robots from China · 26 Apr 2026
1replies
T

The FR5 package label matches but the tool-interface guide describes different connections

ThomasArcher0364 · 3 points · Buying robots from China · 25 Apr 2026
19replies
L

Our FR10 arm is delivered but the controller crate has no matching receipt

LeahBell0669 · 25 points · Buying robots from China · 25 Apr 2026
6replies
R

Which FR5 tray-loading states should accompany our stationary-housing video?

RaviBarnes0563 · 25 points · Buying robots from China · 25 Apr 2026
11replies
M

What should I send support about these intermittent Fairino FR10 stops? (tray unloading)

MiaBennett0731 · 13 points · Buying robots from China · 25 Apr 2026
2replies
C

Manual sorting bench: Can I trace Fairino FR10 without a collection scan?

ChloeCarter1005 · 35 points · Buying robots from China · 25 Apr 2026
1replies
I

Who should assess our UR5e controller enclosure after the crate supports shifted?

IsaacBrown0955 · 8 points · Buying robots from China · 25 Apr 2026
0replies
C

Our UR5e unload video shows the block but misses the release confirmation

CallumBaker0447 · 6 points · Buying robots from China · 25 Apr 2026
16replies
G

How do I make this robot support ticket actionable? - fixture unloading

GabrielAbbott0018 · 24 points · Buying robots from China · 24 Apr 2026
0replies
H

Parts preparation station: Two freight references and no clear location

HassanBaker0443 · 38 points · Buying robots from China · 24 Apr 2026
8replies
L

Intermittent stops while handling a rigid plastic housing: what should I capture? (Fairino FR10, tray unloading)

LouisBrooks0833 · 21 points · Buying robots from China · 24 Apr 2026
11replies
C

Which handover record should I ask for? (Universal Robots UR5e, loading inspection fixtures)

CallumBennett0708 · 20 points · Buying robots from China · 24 Apr 2026
8replies