Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,720 discussions

I need a diagnosable FR5 connector-loading occurrence after 56 days of correspondence

ImranCarter1001 · 27 points · Buying robots from China · 14 Aug 2026

11replies Z

Why would I energise this UR5e before the controller-area damage is assessed?

ZaraBell0656 · 31 points · Buying robots from China · 14 Aug 2026

16replies F

Fairino FR10: Turning a vague fault report into a useful support request

FionaBaker0499 · 22 points · Buying robots from China · 14 Aug 2026

4replies E

A bench handling station: Still waiting for useful help with fixture loading

EllaChan1077 · 30 points · Buying robots from China · 14 Aug 2026

17replies D

Photos taken, packaging kept, robot still off - sorting molded test pieces

DineshChen1169 · 25 points · Buying robots from China · 14 Aug 2026

6replies Z

Buying through Alibaba: who can confirm physical handover? - moving sample trays

ZaraCarter1004 · 4 points · Buying robots from China · 13 Aug 2026

11replies P

How do I make this robot support ticket actionable? (fixture loading)

PriyaBrown0916 · 27 points · Buying robots from China · 13 Aug 2026

2replies G

Still waiting for useful help with fixture unloading

GraceArcher0407 · 25 points · Buying robots from China · 13 Aug 2026

9replies F

Fairino FR5: How do I connect a collection booking to our crate?

FelixChen1154 · 16 points · Buying robots from China · 13 Aug 2026

11replies N

A tracking number hasn't cleared up our delivery question (Fairino FR5, sorting molded samples)

NadiaAdams0117 · 30 points · Buying robots from China · 13 Aug 2026

12replies R

Support asked for more information. Which information? (tray loading)

RosaCarter0988 · 11 points · Buying robots from China · 12 Aug 2026

21replies J

Universal Robots UR5e: How do I ask for a useful status on returned the tool interface module?

JasperAdams0116 · 8 points · Buying robots from China · 12 Aug 2026

21replies

Buying robots from China

Thirty-six-day UR5e tray-unloading ticket with too little event detail

How do I get the damaged FR10 enclosure assessed without a power-on guess?

controller enclosure damage after the FR10 crate corner collapsed

What is missing from my FR10 sleeve-unloading video?

Which occurrence should I attach to this sleeve-unloading ticket?

My FR10 housing-unloading report needs more than its thirteen-day age

Seven-day UR5e connector-loading ticket with an unreadable stop in the clip

Our FR10 pendant-area delivery damage needs an assessor, not a power-on guess

I need a diagnosable FR5 connector-loading occurrence after 56 days of correspondence

Why would I energise this UR5e before the controller-area damage is assessed?

Fairino FR10: Turning a vague fault report into a useful support request

A bench handling station: Still waiting for useful help with fixture loading

Photos taken, packaging kept, robot still off - sorting molded test pieces

Buying through Alibaba: who can confirm physical handover? - moving sample trays

How do I make this robot support ticket actionable? (fixture loading)

Still waiting for useful help with fixture unloading

Fairino FR5: How do I connect a collection booking to our crate?

A tracking number hasn't cleared up our delivery question (Fairino FR5, sorting molded samples)

Support asked for more information. Which information? (tray loading)

Universal Robots UR5e: How do I ask for a useful status on returned the tool interface module?