Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,720discussions

Returned UR5e interface module has delivery proof but no service intake

CarlaBrown0923 · 11 points · Buying robots from China · 13 Jun 2026

Forty-six days into our FR5 stop report and the video still lacks the message

ChenAdams0094 · 10 points · Buying robots from China · 12 Jun 2026

Which occurrence details would make our UR5e connector-stop video useful?

EllaAdams0120 · 7 points · Buying robots from China · 12 Jun 2026

Crate support shifted towards our FR5 connector housing

MeiArcher0429 · 5 points · Buying robots from China · 12 Jun 2026

I can't plan around an FR5 fault ticket that says only intermittent stop

LeahChan1104 · 6 points · Buying robots from China · 12 Jun 2026

Pendant-area damage after the FR10 crate supports shifted

JamieArcher0382 · 20 points · Buying robots from China · 12 Jun 2026

FR5 support has only our phone video after forty days

RaviAbbott0041 · 16 points · Buying robots from China · 12 Jun 2026

Who has our returned FR5 gripper controller after the delivery scan?

FelixChan1067 · 11 points · Buying robots from China · 11 Jun 2026

Our FR5 is called shipped but its label has stood still for twenty days

LucyAli0219 · 22 points · Buying robots from China · 11 Jun 2026

Who should assess the FR5 tool-interface damage before power-up?

LiamAbbott0055 · 24 points · Buying robots from China · 11 Jun 2026

Why would I power this UR5e before the enclosure damage is assessed?

PriyaAdams0133 · 27 points · Buying robots from China · 11 Jun 2026

FR5 unloading video with no useful view of the stop

BethBarnes0585 · 6 points · Buying robots from China · 10 Jun 2026

Who can confirm collection of our FR10 after 19 days at label created?

EllaArcher0381 · 17 points · Buying robots from China · 10 Jun 2026

What is missing from my FR5 fixture-stop support video?

OwenBrown0921 · 12 points · Buying robots from China · 10 Jun 2026

Why is switching on our damaged FR10 the seller's first suggestion?

BethAdams0150 · 8 points · Buying robots from China · 10 Jun 2026

Does delivered include the FR5 pendant crate we never received?

SarahChen1198 · 29 points · Buying robots from China · 10 Jun 2026

Tooling crate was removed from the pallet somewhere in transit

BenAbbott0022 · 30 points · Buying robots from China · 8 Jun 2026

Has my FR10 actually gone anywhere yet?

BenChen1153 · 17 points · Buying robots from China · 8 Jun 2026

What belongs in a useful arrival condition report? (Fairino FR5)

RaviChen1172 · 17 points · Buying robots from China · 8 Jun 2026

The support request is open, but I'm unsure what evidence they need (Fairino FR10)

LouisAbbott0050 · 24 points · Buying robots from China · 8 Jun 2026