Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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How do I trace our UR5e controller when receiving counted its pallet as a package?

MiaBrown0905 · 9 points · Buying robots from China · 2 Feb 2026

16replies K

our fr5 unload video starts after the useful bit

KaiAbbott0019 · 2 points · Buying robots from China · 1 Feb 2026

18replies T

Why does nobody know where our FR5 was handed over?

ThomasBrown0886 · 6 points · Buying robots from China · 1 Feb 2026

6replies R

Which FR10 guide matches the pendant assembly we actually received?

RachelBell0696 · 15 points · Buying robots from China · 1 Feb 2026

14replies L

Which FR5 cable assembly belongs to the guide the seller keeps resending?

LucyBell0654 · 19 points · Buying robots from China · 31 Jan 2026

12replies P

The seller cropped the damage out of their reply

PriyaBarnes0568 · 19 points · Buying robots from China · 31 Jan 2026

12replies K

How do I get a repair desk to find the module they signed for?

KaiBaker0454 · 10 points · Buying robots from China · 31 Jan 2026

0replies L

How can I find the FR5 crate when both sides search different references?

LucaChen1135 · 4 points · Buying robots from China · 31 Jan 2026

7replies Z

Returned gripper controller, no service intake

ZaraAllen0308 · 19 points · Buying robots from China · 30 Jan 2026

8replies J

What does 'more detail' mean after forty-five days of this FR10 ticket?

JasperArcher0377 · 34 points · Buying robots from China · 30 Jan 2026

2replies

Buying robots from China

What should I capture before our FR5 spacer unload pauses?

Delivered pallet, missing FR5 tooling crate

Who can confirm collection of my FR5 crate, not creation of its label?

Our FR10 carrier label names a different destination depot

How do I show support the tray state when my UR5e stops?

What does the FR10 support desk need besides my connector-tray video?

Which FR10 fixture-loading export will stop support diagnosing our old setup?

How do I show support which UR5e tray-unload branch actually stopped?

the other fr5 ticket needs the fixture state, not another gripper clip

Why can't the FR10 service desk connect its delivered parcel to our controller?

How do I trace our UR5e controller when receiving counted its pallet as a package?

our fr5 unload video starts after the useful bit

Why does nobody know where our FR5 was handed over?

Which FR10 guide matches the pendant assembly we actually received?

Which FR5 cable assembly belongs to the guide the seller keeps resending?

The seller cropped the damage out of their reply

How do I get a repair desk to find the module they signed for?

How can I find the FR5 crate when both sides search different references?

Returned gripper controller, no service intake

What does 'more detail' mean after forty-five days of this FR10 ticket?