Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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1,720discussions

Why is support treating our FR10 sleeve wait as an empty source tray?

CarlaChan1097 · 33 points · Buying robots from China · 19 Jan 2026

UR5e spacer stop with the wrong tray in the ticket

NaomiBarnes0593 · 30 points · Buying robots from China · 18 Jan 2026

Why send another FR5 spacer clip if support cannot name the missing detail?

DineshBennett0734 · 8 points · Buying robots from China · 18 Jan 2026

Our FR10 has two freight references and no confirmed warehouse receipt

AnikaAllen0334 · 2 points · Buying robots from China · 18 Jan 2026

Dented FR5 controller enclosure beside the shifted packing support

AnitaBowen · 14 points · Buying robots from China · 18 Jan 2026

our returned fr10 module has a courier signature and no service number

CalebBell0667 · 12 points · Buying robots from China · 18 Jan 2026

Which retained input should explain our UR5e wait rather than the green lamp?

NathanChen1156 · 27 points · Buying robots from China · 17 Jan 2026

Our UR5e is collected in one email and unreceived in the next

JonasChan1068 · 16 points · Buying robots from China · 17 Jan 2026

our fr5 has a booking but no receiving warehouse

BenBench · 29 points · Buying robots from China · 17 Jan 2026

How do I get our damaged UR5e wrist assessed without switching it on?

NoahChan1064 · 34 points · Buying robots from China · 17 Jan 2026

Why does our UR5e wait screen name the connector tray used on the previous job?

FarahBarnes0591 · 20 points · Buying robots from China · 17 Jan 2026

How do I tell support which UR5e waiting condition our sleeve clip shows?

DineshAdams0125 · 35 points · Buying robots from China · 16 Jan 2026

Which record links our missing FR10 pendant crate to the delivery pallet?

YasminBaker0441 · 6 points · Buying robots from China · 16 Jan 2026

Which FR5 state does support need when unloading waits?

YasminChen1137 · 17 points · Buying robots from China · 15 Jan 2026

The FR10 setup handover still points to a different controller panel

YasminAli0180 · 28 points · Buying robots from China · 15 Jan 2026

Cannot tell support which UR5e stop my screenshot belongs to

GabrielAbbott0018 · 34 points · Buying robots from China · 14 Jan 2026

Which collection record should link our FR10 order to the carrier label?

JackCarter1037 · 24 points · Buying robots from China · 14 Jan 2026

Who actually received our FR10 crate, then?

JoBrown0940 · 36 points · Buying robots from China · 14 Jan 2026

Our FR5 fault export ends before the stop in my video

RaviBrown0911 · 32 points · Buying robots from China · 14 Jan 2026

our fr5 tray clip looks identical until you look at the insert

ElliotBell0683 · 2 points · Buying robots from China · 14 Jan 2026