Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

Start a discussion

1,720discussions

How do I get a UR5e connection guide for the package actually delivered?

EmmaChan1072 · 30 points · Buying robots from China · 14 Apr 2026

11replies G

A supervised tray handling cell: My phone video hasn't been enough to diagnose this stop

GraceArcher0407 · 30 points · Buying robots from China · 14 Apr 2026

11replies A

Getting past 'please send details' for Universal Robots UR5e

AlexBaker0472 · 14 points · Buying robots from China · 14 Apr 2026

7replies R

Our FR5 video shows a stopped block and misses the tray indication

RachelAli0261 · 18 points · Buying robots from China · 13 Apr 2026

0replies N

I cannot plan around two UR5e freight references and no confirmed crate location

NadiaArcher0378 · 21 points · Buying robots from China · 13 Apr 2026

15replies J

How do I get our damaged FR5 connector assessed when they only want a startup video?

JackBrooks0863 · 40 points · Buying robots from China · 13 Apr 2026

10replies Y

How do I make this robot support ticket actionable? (Fairino FR10, fixture unloading)

YasminBaker0441 · 4 points · Buying robots from China · 13 Apr 2026

0replies T

Our FR5 sleeve-stop video starts after the message disappears

ThomasBell0625 · 28 points · Buying robots from China · 12 Apr 2026

4replies N

Which fixture state should I capture before our UR5e unloading wait?

NinaBaker0501 · 31 points · Buying robots from China · 12 Apr 2026

8replies J

What should I send support about these intermittent Fairino FR5 stops? - tray unloading

JamieChan1078 · 30 points · Buying robots from China · 11 Apr 2026

1replies E

Buying robots from China

How do I get a UR5e connection guide for the package actually delivered?

A supervised tray handling cell: My phone video hasn't been enough to diagnose this stop

Getting past 'please send details' for Universal Robots UR5e

Our FR5 video shows a stopped block and misses the tray indication

I cannot plan around two UR5e freight references and no confirmed crate location

How do I get our damaged FR5 connector assessed when they only want a startup video?

How do I make this robot support ticket actionable? (Fairino FR10, fixture unloading)

Our FR5 sleeve-stop video starts after the message disappears

Which fixture state should I capture before our UR5e unloading wait?

What should I send support about these intermittent Fairino FR5 stops? - tray unloading

Universal Robots UR5e: How do I make this robot support ticket actionable?

I cannot choose a useful UR5e capture from another stationary-sleeve video

Which fixture does this FR10 stop capture actually describe?

Spacer unloading wait after the receiving fixture changes

Our UR5e pendant has vanished between delivery and service intake

How do I trace our FR10 pendant crate beyond a delivered consignment?

Our FR5 stop video begins after the housing has left the fixture

Universal Robots UR5e: How do I connect a collection booking to our crate?

Fairino FR5: Still waiting for useful help with tray loading

How do I show the tray identity before our FR10 unloading stop?